W. Edwards Deming
From BillionQuotes
W. Edwards Deming, an American, was the 'father' of quality systems.
U.S. industry did not heed Deming for many years after WWII. Japan did.
- Innovation comes from freedom. It comes from those who are obligated to no one. It comes from people who are responsible only to themselves.
- ISO 9000 shows a lack of brains.
- Zero defects, down the tubes we go.
- Benchmarking is the last stage of civilization.
